Frequently Asked Questions
Everything you need to know about McCulloch Steam cleaning solutions.
What surfaces can I clean with a McCulloch steam cleaner?
Our steam cleaners are versatile tools designed for most sealed hard floor surfaces including tile, grout, granite, and sealed wood. They are also highly effective for cleaning engines, wheels, grills, and refreshing upholstery.
Do I need to use chemicals with my steam cleaner?
No, McCulloch steam cleaners use ordinary water heated to over 200 degrees Fahrenheit to naturally deep clean and sanitize without the use of harsh chemicals.
How long does it take for the steamer to heat up?
Depending on the model and the amount of water in the tank, heat-up times typically range from 8 to 12 minutes to reach full steam pressure.
What is your shipping policy for domestic orders?
We offer standard shipping on all orders within the continental United States. Orders are typically processed within 1-2 business days, with delivery expected within 3-7 business days.
What is the warranty period for McCulloch products?
Most McCulloch Steam products come with a 2-year limited warranty that covers defects in materials and workmanship from the date of purchase.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely satisfied with your purchase, you can return the product in its original packaging within 30 days for a full refund.